Do you know whether this specific file worked on the previous app version, or was it just files 'like this one' that worked?Īs you can see in the 1st screen i chose from the client the AC3 audio and the stats indicate to both video and audio the (direct) and AC3, which means that no transcoding took place. You mention that this worked on the previous app version. ![]() It's not something that can be fixed with a faster server or network, it's just a limitation of the processor in the TV being unable to maintain playback. ![]() This results in the constant buffering issue. What we have found to be the case, both on LG and Samsung TV's, is that for high bitrate 4K files (typically HEVC) the TV cannot keep up with fetching the fragments and playing these files in a way to provide smooth playback. No conversion of the video or audio track is done, so it is not hard work for the server, but now the movie is delivered in fragments using an m3u8 playlist format. This is done by using the DirectStream method. For this reason we need to switch to the AC3 track on the server instead of the client. In your webOS model (3.4.0) the TV does not support the ability to switch audio tracks within the player.
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